I recently ordered Merry Maids to clean our house as a present for my wife. The local owner came and examined our house and told us the first cleaning was $70 an hour (two people cleaning). After examining the house he estimated that it should take about 2 to 2 1/2 hours. We said OK.
When the cleaners came we told them that 2 bedrooms did not need to be cleaned (they were occupied) which by my reasoning should lessen the cleaning time by some degree.
By the time they left 4 3/4 hours had expired, That's with 2 less rooms to clean!
So my initial cleaning cost app. $323.00
To top that off the company never called back to see if we wanted regular cleanings (which they offered at a much lower constant cost basis).
I feel we were taken advantage of and I wonder if this isn't a regular routine with this office of the company.
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