I bought the V Phone from Vonage for my lightweight. I expected for overnight shipping and was instantly billed for that price and also the system was delivered.
The unit came and instantly closed up my lightweight. I connected it to my pc. It instantly closed up the pc. I named their tech-support and was used in India where I acquired somebody who couldn't talk or comprehend Language and understood hardly any concerning the V Phone system. I used four (4) hours on tech-support simply to discover the system was defective from the bundle. I had been compelled to complete a demonstration towards the Airforce on my mobile phone in a distant area with bad support since I relied on Vonage.
The alternative system came around three (3) days later. I blocked it into my notebook, however the system couldn't enroll on the web. I called tech-support and got somebody who couldn't speak English. I requested to become improved to another techsupport amount. After two (2) more hours, the unit authorized. I went house that evening to make use of the unit to contact my child. I really could hear her, but she couldn't hear me. I called tech-support and got somebody who couldn't speak Language and understood practically nothing concerning the item. After esclation to another technology degree, these were not able to correct the issue using the second system.
I, at the moment, determined I'd had enough of Vonage and requested to fall the consideration. They stated I'd need to contact the following day when that division was available. I named the following day and was instantly placed on store for fifty (50) units. While an attendant eventually arrived on, I had been informed that there will be a deposit set on both products and my cash couldn't be delivered. Next, they said that will send mean rma for every system. NEXT, I'd HAVE TO TAKE MY MONEY AND TIME TO COME BACK THESE INEFFECTIVE, DETERIORATING PRODUCTS TO VONAGE!
This, in other words, is far above the meaning of injustice! Don't venture in to the globe of major corporate mess and client mistreatment that you simply discover widespread in Vonage.
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