Last year I Joined the Columbia House DVD club. Boy was that a wrong move! Some of the DVD's I attempted to order have been in the wrong format, even though I specifically picked the right box for Full Screen, they would send me widescreen despite my request for fullscreen.
They did not leave a telephone number to contact them on the internet and from the data I have collected on Columbia House so far, it would be futile. As an unsatisfied customer I legally withheld business from them.
My so called obligation time ran out in Oct and they automatically billed my credit card for 2 more movies without my permission. I disputed it with
American Express and they concurred with the dispute. They began to threaten me with filing a discrepancy against my credit rating with some National Credit Institute. Check you credit rating everyone!!!
After attempting to communicate with them on the internet, all I recieved was some form of automated bullshit about my oweing them money anyway.
June I received a notice from a collection agency for 21.95.
Today I pulled 41 Ripoff reports about this company and counting my complaint it will be 42 over a period of 4 years. Maybe it is time for a class action suit against this type of behavior.
A. File complaints with your local agencies—people.
B. Contact their advertising agencies and send them the consumer complaintss.
The Gorilla marketing tatics are unacceptable. Anyone associated with this company may not want to do business with them in the future if they are made aware of all these Rip-Off complaints.
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