Usacomplaints.com » Shops, Products, Services » Complaint / Review: Sears / Warranty Service - Never again, Sears!. #226015

Complaint / Review
Sears / Warranty Service
Never again, Sears!

I reside in Brooklyn, NY, perhaps not Sears nation. I've a guarantee on the Kenmore hot water heater. It unsuccessful on Sunday, May 6, after 13 years, very fairly. I named the amount about the guarantee, that will be just like the amount on the site. I'd a scheduled appointment for 8-12 am on Friday, May 7, but nobody turned up. I attempted to locate this product on the site, however the link seemed to be along all day long. Calling the amount needed trickery to obtain a live individual, normally all I noticed was the concept that I've a scheduled appointment for 8-12 am. Lastly a classic man (not really a plumber, a man in a match) turned up at 2, but all he did was examine that certainly the hot water heater had failed (DUH, water all around the ground). I'd switched off the intake and also the gasoline. That which was that about? The truth that finished went 13 years is quite incredible.

A half-hour later somebody named from IOWA to verify that perhaps tomorrow a hot water heater is likely to be mounted — they'll I would like to understand

On Tuesday, May 8, I acquired a phone at 7:30 AM in the plumber, to set up the hot water heater. This is the great information. The negative information was that they can be there sometime between 11 and 5. They really reached 12:30, were completed at 1:30, and that I got in a couple of hours at the office.

Was previously, they turned up once they were designed to, HAVING A HOT WATER HEATER, also it was changed IMMEDIATELY. That's really why I'd the guarantee. Well, never again, SEARS! And that I was a large Kenmore lover too.


Offender: Sears / Warranty Service

Country: USA

Category: Shops, Products, Services

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