In October and I can't view the order due to technical issues on Amazon.com's end, I placed an order for a book with VashonIslandBooks.
They misshipped to the business name on the Amazon account, even though the packing slip address was a personal name and correct.
When the package was returned, VashonIslandBooks scourned me and even taunted me with scanned pictures showing "how MY address not their SHIPPING was wrong." I gave them a choice: Reship correctly, or AtoZ Guarantee - either way you lose on shipping.
They demanded a credit card or check. I filed a claim, 2 days later it was approved: "Merchant shipped wrong, never received merchandise, refuses to reship at their cost."
They promptly left me UNSOLICITED negative feedback (I didn't feedback them until they missled me):
1 out of 5: "Bad Customer: Buyer has been reported to amazon abuse and fraud department. USPS will be notified for possible fraud. Do not Waste your time and effort!!!"
Date: 2/23 Rated by Seller: vashonislandbooks
When Amazon refused to assist, ignoring their complicance of both torts and a class II felony (wrongful prosecution of mail fraud) crime, I posted the response:
"VashonBooks guilty of libel & fraud. Poor feedback score is representative of an Amazon-Approved AtoZ Guarantee claim where the shipper misshipped my book & broke his terms of service by demanding further non-Amazon payment to reship. Amazon has replied to me that they replied to & dismissed his complaint with Abuse/Fraud & Postmaster responded she received no complaint. DON'T USE VASHON BOOKS"
Date: 6/8 tolkienlinguist
Further, Amazon has taken no action and neither would the post office. Why would they? Amazon approved the refund themselves, and there is no mail fraud - what financial gain?
I would not recommend VashonIslandBooks on Amazon or Half for this reason of their irrational & malicious behavior.
I would call on VashonBooks to live by their own beliefs of 'honest and integrity.' I would also call for their removal from business, if they don't.
Further, the 20 transactions I did do 'good deals' with in 2 years didn't even rate me.: (Amazon's reply: "I'm sure all the other great feedback we see will bury this feedback." What - and -ever.
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