This is a ripoff website. When I ordered a wig from their website that I was directed through Shop.com, I was not advised that the return policy was different than what was on the website. I was given this information after I attempted to contact this vendor by phone and by e-mail. The addresses that I was directed to were not operational. When I tried to call, the phone number was also not working. The invoice with the wig had the same phone number.
Once I was able to get through to a customer service rep via e-mail, her response was to direct me to a disclaimer that was at a different website that states that all wigs were sold "as is". No returns or exchanges. When I responded, I didn't get a return e-mail. The phone numbers do not even ring. Don't shop here!!! Use WilshireWigs.com. They accept returns and exchanges.
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