I got a letter from Afni, Inc stating that we owed them over $700 for a phone bill. They were even kind enough to give us the phone number for which we owed the money!
So, having been through a somewhat similar situation (that I was saved from thanks to consumer complaints) while my husband was deployed to Iraq, I first checked here then called Verizon. We do indeed have an account with Verizon but it is in good standing and has been as such since we opened the account a few years ago. So surely both Verizon and I would know if we'd missed a payment!?!
Verizon was kind enough to search every which way possible and could not find any other account assigned to either my husband's or my SSN. The customer service rep even went so far as to talk to their own collections department to make sure there wasn't a closed account. Then attempted to call Afni, Inc at the number provided in the letter to which there was no response after several attempts.
So - having been assured by Verizon that we did not, in fact, owe this amount on our account or on this alleged account, I am drafting a rather interesting letter CC to my lawyers.
Seems every time my husband deploys we get these letters. According to these companies - we have owed almost $20,000 in the last year! Break out in a cold sweat just thinking about it.
Wish me luck! I hope nobody else goes through this with these people - or if they do - that they win!
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