Usacomplaints.com » Shops, Products, Services » Complaint / Review: Phonecardsforsale.com - Call Remote Answering Machine Fraudulent Billing Malaysia New York. #200773

Complaint / Review
Phonecardsforsale.com
Call Remote Answering Machine Fraudulent Billing Malaysia New York

This company charges you for the phone card, sends you a charge verification email and says in the email they will send you a PIN in 12 hours!!!
Here is the text of the email they send you (none of which is posted as a disclaimer on their site):

Thanks for ordering from phonecardsforsale.com.

We already sent verification email to your email address (As your LOGIN_ID).

For the security propose, our new customer must reply this verification email with your day time contact phone number & order number, we will send phone card pin (s)
to your email address as soon as we received your reply email during the business hour. If you didn't received verification email from us within 12 hour after you
made order, Please call our customer service at 1-516-482-4610 or email to us at [email protected].

All customers who provided wrong information, such as wrong email address, incorrect billing address, will not receive Instant Pin (s) until our customer service
rep reaches you to verify your order information, or you can call us at (516) 482-4610 to correct your information during our business hour from 9:30AM to 5:30PM, M - F.

All customers who use international credit card or bank (debit) Card to make order, will not receive Instant Pin (s) until our customer service rep reaches you to
verify your first order.

Thank you very much!

[email protected]

PS: Rate subject to change without notice. No refund after you got Pin (s)

You can see from the email that the English is not Western English in some places... Thats because they operate from Malaysia.

If you call customer service, which is a Long Island NY answering machine, you will not get through because it asks for theextension of the persion you would like to reach.

As you can see from the email their business hours do not include weekend days, yet I ordered on Saturday... So the 12 hour rule wont even apply... I would be waiting until Tuesday (Monday being Xmas) for someone to call and "verify" whatever it is they feel they have to verify...

They have a website up and running and taking and charging American (and other) credit cards for a service they only can "verify" and provide Monday-Friday and charge for that service immediately yet do not provide the service timely. That is fraud and deception in it's most basic form.

This kind of nonsense may pass muster in Malaysia but it does not in the States. They state several times on their website that they capture your IP address in the event of fraud... Is this to divert attention away from their fraud? IP addresses are not hard to track in fact easier than phone numbers in some cases. Maybe if they cleaned up their act they wouldn't need to be so paranoid.

Do not use this silly overseas confidence scam. There are better local companies that will be accountable for methods that you can contact if you should have a problem.


Offender: Phonecardsforsale.com

Country: USA   State: Nationwide
Phone: 5164824610
Site:

Category: Shops, Products, Services

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