I am so disgusted with Cricket Cellualr. I bought the Kyocera Dorado Cell phone and it has not worked ever since I bought it. Half the time the phone will not turn on and the other half the time when it does says it is searching for service and will not dial out or receive calls.
I have been talking till I'm blue in the face since my purchase 3 months ago to the store I bought it at in Dickinson on I-45 and 517 and also to the 1-800-cricket. They refuse to replace the phone or fix the problem, saying it is my problem. Come to find out that they quit selling the Dorado phone due to so many problems with it 1 week after I bought mine.
Well what about the customers having problems with this hand set? I use this phone as my home phone as well and have had to install a new phone because that Cricket service and phones are unreliable. I do not understand if they have quit selling this model then why are they not re-calling them or giving you a replacement phone in order to keep your business? Because they do not care about your business. Customers are a dime a dozen and we are replaceable!
If anyone knows of anything I can do do take care of this, PLEASE. Help me. They will not give me the money back for the phone, reimburse me for all time that I am not able to use the phone due to their bad product and service and want me to purchase a new phone at reg. Price because I am already a customer. Please Help.
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