Hi, last week I sold a Dell inspiron 1000 laptop on ebay. I had the laptop listed two other times in the month of Nov. But never got any bids, so this time I listed it was a BUY IT NOW price of $300 (Item number: 290055433478), hoping to sell it since I needed the money. About four hours after listing it Ebayer hitechbank used buy it now and paid me via paypal the next morning, which was Nov. 27th.
I did not have time to mail it out on the 27th because that was my wedding day, instead I mailed it out on November 29th. I paid $35 to have it shipped from NY to CA (which is more than the $25 I charged for shipping), and then I sent him an email stating I had just shipped it out and I provided him with a tracking number.
About 3 days ago I canceled my ebay account. I had sold a handbag to a woman who was looking to buy a LV bag for her daughter for Christmas. After she received the bag she complained to me that she wanted a refund because she found the bag from someone else at a cheaper price. Well, I state in all my auctions that I don't give refunds, especially not for the reason of her finding the same bag for a cheaper price.
She sent me a couple more nasty emails and even called my house a few times but finally realized how much of a fool she was making of herself, and quit writing and calling me. She eventually gave me positive feedback.
After this incident I was fed up with Ebay. I was mad that they freely gave out my phone number like they did, I was mad at all the high fees they charge to sell items, and I was also mad at how high the fees were for receiving payments on PayPal. I sold about $1,000 in stuff on Ebay this past month and I paid ebay and paypal over $200 dollars in fees! After talking to my husband we decided it was best to give up selling on Ebay, to cancel the account, since I was also buying a lot of items and wasting even more money.
Today is December 7th, and I woke up early this morning to find a nasty email in my inbox. Hitechbank filed a claim on paypal saying that he never received the item, that I must have mailed it to the wrong address, that my ebay account has been canceled, and it is obvious that I stole his money. HE ALSO sent me an email saying:
I think you sent my item to a wrong address. I need your reponse immediately regarding the shipment of this item. My address is in Fremont, CA and you shipped it to New York. Here is tracking information sent by you earlier:
Label/Receipt Number: 0305 0830 0003 2409 6876
Status: Acceptance
Your item was accepted at 2:19 PM on November 29 in BUCHANAN, NY 10511.information, if available, is updated every evening. Please check again later.
If I don't hear from you within 24 hours, I will have to open a dispute with Paypal.
THIS GUY IS AN IDIOT!!! I did not ship it to NY, I shipped it from NY! I shipped it from the Buchanan Post Office in Buchanan, NY on Nov, 29th at 2:19PM! Status: Accepted means the package was accepted for shipment! How stupid can you be?
Now Paypal has debited the $325 from my account which now shows a negative $325 as the balance. This is not fair! It's not my fault that this guy is an idiot! I submitted the tracking number to Paypal, and now above the claim info it displays "We have contacted the shipping company and the information they provided shows the item is still in transit. Once the package is delivered we will review this case and make a decision."
WHY DOES MY ACCOUNT STILL SHOW NEGATIVE $325??? If they see that the item is still in transit why can't they clear that up? This ebayer is an ignorant fool who does not know how to use a delivery confirmation number. I even submitted him some old tracking #'s from packages I mailed weeks ago to show him how it looks when items have been delivered. It will read status: delivered not status: accepted.
This is exactly why you shouldn't sell on ebay and accept payments through paypal. Paypal will only end up screwing you because they can't distinguish the crooks from honest people! What's worse is that this guy can turn around and tell paypal he still never received the item probably. STAY AWAY FROM EBAY AND PAYPAL!
Lisa
Montrose, New York
U.S.A.
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