I purchased a phone from Chit Chat wireless on 9535 Westheimer in Houston, Texas as a Cricket Wireless service provider. The phone worked for a few days and that was it. The phone did not recieve incoming calls. For a while the phone was updating the phone book and would not let me access my phone book. People who called got a disconnect notice causing me to miss an opportunity to interview for a position I was seeking.in addition, their incompetent customer service contended that they were reactivating my phone only for it to stop working again. It connected to some ABC wireless pay per call service.
The phone sucked. The service sucked and the store refused to refund my $140.70 dollars that I paid for the phone considering the trouble I endured with it. I even had the receipt and returned the phone within the return period, and they still did not honor my request. I have completed to the FTC, to the BBB, and now to the attorney general in addition to filing a fraud complaint with the card holder that processed the fraudulant transaction. Don't be thier next victim. I will pursue this until I feel that I have raise $140.70 dollars of hell.
Bottom line is when people pay for a service it should work. They owe me my money back. Imagine the number of people they cheat out of their money. The even tried to bill me for two months of service for a phone that I had already dropped off at Chit Chat wireless b/c it did not work. They won't get an additional penny from me. The store owners know that the service is a rip off and that is why the refused to give my money back. Trust me. It sounds too good to be true b/c it is.
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