Shop right initial complaint
I am a handicapped person (amputee) in a Chair. I had with me my service animal. He is a GSD Officially Certified and registered.
I was approached and confined by the Security, then by the Store manage (As I was told (Jim Callahan)
I immediately present my Certification Photo ID card for my Service Animal, which states that is he is protected by the US Dept of Justice. I had to plea with them but was just told that he is not allowed in the store over and over because it is against Dept of Health regulations.
I again told that our entrance is guaranteed as a civil right.
Reluctantly, he said it was ok but I would have a security person follow me through the Store.
Additionally, I was asked to explain my disability (what was wrong with me) This is a direct violation of my Civil Rights and is totally illegal!
I was completely humiliated and embarrassed by this action
Many store employees were following my wife and I and basically staring at us and made me the center of attention. It even went so far as watching us get into our van.
This is completely wrong and I am contemplating further action
I was embarrased, harassed and felt to feel inferior with all their probing, detaining me and having me try to explain my condition and need for a service animal as I was being watched but a gathering crowd
0 comments