On 10/5 I sent 4 Croton watches to the company in for repair via UPS along with a check for shipping as per Crotons instructions and have the receipt showing that they received the watches. I insured watches w/UPS for $1,500. I started calling the company on 02/11 to see what the status was because ...
Company offered lifetime warranty. Sent watch with required check for $20.00 on August 2. Watch never returned, phone is never answered. Company must be going bankrupt, but phone recording still advising people to send watches (and checks of course) to them. ...
I sent my sons broken watch into the company back in March following their instructions. I sent it in its original box with 19.99 check and all the details address and phone number. I have called and emailed hundreds of times with no response. I have also contacted the BBB. ...
I sent my watch for repair in June. Got a letter 8/31 that they were backed up, taking about 12 weeks for repairs. It is now 4/24, and still no watch. They don't return my calls, and don't respond to my e-mails. I think they have lost or stolen my watch. ...
I have a lifetime warrenty on a watch from Croton. I sent it to them last July (have a postal insured mail receipt) spoke to them in Aug. 2012 they confirmed they received it but would take 8-10 wks and it was in the bin for repairs. They had a storm damage there building late last yr & had to ...
I sent my watch in for repair in August of last year. Croton will not even answer the phone when you call to ask the status of the repair. Only a Message maching. I have left numerour messages and begged for my watch back even if unrepaired, but not one word comes back from them. I have all the ...