On Thursday June 22, while on my method to North Park from LA (where I reside and function), I slipped two L4Pro displays down for support at California Video Fix. I described my have to Frank (John Buccelli, Operator), who subsequently handed me down to James Hayes. Wayne mentioned he could supply the support that I requested. Wayne mentioned that his separate company “Al” could be performing the fix. The cost that is decided was $130.00. I questioned when the screens might be prepared and told David that I'd be operating back again to LA that Lay. Wayne explained the screens could be prepared on Friday. I decided, and advised him that I'd maintain Mon to choose them up, and that I'd remain in North Park to be able to avoid an additional journey. Wayne gave one DECLARE look for each check to me. Neither doc offered like a published estimation as defined and needed from the Agency Part 2722, of Electronic Repair Rules, Post 3. Both state inspections included a part detailing handling cost and the company’s analysis. Wayne suggested the cost didn't use and crossed-out the money amount on both STATE INSPECTIONS. I named Wayne Mon (26th) to ask what period he believed my screens could be fixed for pick. Wayne advised me that my screens wouldn't prepare yourself until Friday (29th). I advised the truth that I remained around with the objective of preserving another journey backwards and forwards to LA, in addition to David of our contract. Additionally, I advised Wayne that I had a need to utilize one or more of the screens to get a movie capture in this week's middle. Had I recognized the screens weren't likely to prepare yourself has assured I really could've stored one of these (one was completely new as well as in ideal working order, getting preventive maintenance). I informed Wayne that I needed in the future get the screens even though they weren't maintained. Wayne wouldn't be producing any deliveries to Florida Movie Fix that evening and educated me that will not be feasible because of the proven fact that Al had obtained the screens to his home in Temecula. I told David that used to do not care where I'd to operate a vehicle; I had a need to get my screens that evening (Mon). Wayne stated he contact me back and would create a telephone call. Roughly five minutes later I called if he'd an update John to determine. My contact was not accepted by the store from my telephone. I attempted to contact from another quantity, and also the store responded. Wayne today had a tale that Al was when he abruptly experienced a “family area of fixing my screens in the centre. Wayne explained my screens were at Al’s home in Murrieta, and that I wouldn't have the ability to have them till Friday (30th). Wayne said I decided that I'd possibly have to hire or buy another device for my blast, and had no option. I ended from the store on my method that Friday morning to LA. I talked before the store to a different worker. If he was Al I asked. The worker educated me he wasn't Al, but that Al could be there 24 hours later (Wednesday), of course if I'd anymore concerns to contact Wayne within an hour when he'd be back from lunchtime. Wayne named Friday to inform my screens to me were prepared. I had been operating a movie capture and never ready to generate to Oceanside to choose them up to Monday July, 3 (my following day off). I had been given two SUPPORT INVOICES after I reached the store. After I asked what I had been being billed for Wayne advised me that Al they'd finished the repair was the cost we both had decided. I advised David our contract involved the truth that the screens could be prepared by Friday, plus they weren't. Additionally, I requested that I have the ability to select the screens up just before be maintained and named. Our demand was refused because of the proven fact that the shop had launched my screens to become taken up to 1 of the contractors' personal home, who didn't execute prior to my contract using the store. At the moment both Frank and Wayne equally turned aggressive and suggested the scenario was my problem, mentioned nothing was guaranteed, and attempted to express that I ought to be grateful for them “trying” to complete a “rush job.” I advised them that used to do not request a hurry work, these were those that had educated me the screens could be prepared on Friday, and were equally conscious that I remained around to choose them up. Which was obviously our contract.in those days, another worker contacted me and originated from round the table. While inches condemned a pencil onto my STATE checks-which were about the table from me the worker screamed, and shouted, “Where does it state that! Where's claims that show me! This is an initial! ” abandon or I was subsequently informed to cover my screens. We returned on on easily went to spend or abandon them. Comprehending that I had a need to make use of the screens, consider and I ultimately chose to spend them. I'd previously received costs while mine lay at Al’s home hiring another device.
Adam,
Beverly Hills, California.
Company details:
Florida Movie Fix
4747 Oceanside Blvd. Suite F
Oceanside, Ca 92056
760-941-2112.
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