Usacomplaints.com » Shops, Products, Services » Complaint / Review: Burlington Coat Factory - Return policy issue. #187422

Complaint / Review
Burlington Coat Factory
Return policy issue

I'm really disappointed using the method your shop plan of results are. If this is the method issues to work, educate your uses to inform all clients that if you like to come back a product, you will see a store credit granted. I bought some curtains on Sunday, not 100% good about the shade, and so easily had an issue may I return them I requested among your workers and they stated yes, They did not say they can be returned by you. Like I had been robbed out-of $77.98 MONEY, I'm. I'm currently caught having nearly $80.00 in credit and a gift-card that I've no use for. I'm on the budget that is fixed which is unfair to any client who shops inside your shop. You need to atleast possess a 14-day return policy of credit or money.in understanding the return policy it's also wise to educate your workers. I'd as if you to react to this encounter that was bad I experienced. I'd also prefer to return the present card for credit. You-can't have anything is bought by somebody after which say oh... We are able to just give shop credit to you. Yet another thing... An indication should be posted by you at every register in not, and LARGE BOLD CHARACTERS about your return policy 12' high above customer support. Main point here, I'd haven't purchased the blinds under these conditions. I'm upset with this particular entire scenario. I really hope you discover a method to solve this problem. Cheers... Bob it was the Staten Island shop on Travis.

Their reaction:

Expensive Christopher -

Your Return Coverage is published within the shop on the big indication, on smaller types from the registers, which is published in your bill, as needed legally. We've been a credit procedure for more than 30 years.

However, we're not able to help you in this issue because the return drops inside our recommendations for giving a store credit.

Truly,

Client Relationships

Our reaction back again to them:

I understood you'd declare it's published about the bill. To ensure that me to determine the bill, I'd have experienced to buy anything. So far as indicators on or close to the register, I appeared and perhaps for herself you will find no indicators from the registers you ought to have an area supervisor proceed in and find out. I did so begin to see the one published about 12' following the reality within the atmosphere. Your organization recommendations are horrible why your organization won't last later on and that I are now able to discover. Your hostile...

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I had been likely to do anything in my own capacity to get my reimbursement.

These few that I published would go to demonstrate to obtain using the occasions in customer support or people may only look elsewhere.

Thanks for knowing all my details... Additionally, improve courses for the workers by which they ought to understand their return policy inform me anything can be returned by me for credit or money...


Offender: Burlington Coat Factory

Country: USA

Category: Shops, Products, Services

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