Purchased their watermelon juice product from the local grocery store. It was foul tasting and apparently close to being rotten or expired. It tasted like rotten fruit. I wrote the company to tell them about this and asked for a refunded of the purchase price of my drink as on their website it states "Sundia Watermelons have passed a strict, 3-Point Certification, meeting our standards for sweetness, firmness and color.
In the unlikely event that you purchased a Sundia Watermelon that did not meet our standards, please return the Sundia Inside label and receipt for a prompt refund." Located at this URL: http://www.sundiacorp.com/Guarantee.php
Its rare I ever do this, but being that the price of the drink was high I expected way better than the typical experience I got. They told me their was no guarantee and they would send me a coupon in the mail. Its been months I have not seen anything from them. To make matters even more shady the refund document on the website doesn't even work. I pointed this out to them and it did not seem to matter per their email. I just wanted my money back for a poor product. I do not believe was the grocery store to blame as it was evident they keep the juice in cool refrigerators.
Bad Customer Service, Bad Product, Did Not Honor Guarantee. Avoid This Company unless you want to try your luck (and taste buds) on one of their exotic foul drinks.
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