Complaint / Review
18in4.com James Zeta
Failed to honor guarantee

The site is for a diet in which you will lose 18 pounds in 4 days. They offer a 10 day complete customer satisfaction guarantee. They post a copy on their website. Here it is: The 18-in-4 Guarantee

I personally guarantee that you will have amazing results from the 18-in-4 program.

I guarantee that my program will guide you step-by-step and meal-to-meal each day. I have designed the plan so there will be NO guessing on your part. It really is as easy and simple as it sounds.

If you are not satisfied with your results after trying the 18in4 diet plan, I will give you my 10-day full money back guarantee.

My Guarantee is designed so you have plenty of time to try out every last thing I teach you in my program without any risk on your part. If you don't reap the great benefits from this program, the risk is all mine.

I know you are going to be thrilled with the program and the effect it will have on you!

Please Note: The 18in4 program is NOT suitable for people who are sensitive to eggs, grapefruit and tomatoes.

Sincerely,

James Zeta

—I tried it for 4 days, and on the 5th I asked for my money back. He said he required my paypal receipt AND a grocery store receipt for the items I bought. The diet does not use odd foods. It is all meat and vegetables. I had all of the food except for some vegetables that I got at an outdoor produce vendor. The guarantee did not state these things. I wrote the man again, provided my paypal receipt and explained I had no grocery store receipt, but that the diet did NOT work. (I lost 4.5 pounds, a normal amount when you are on an extremely restrictive diet). He flat out refused to give me a refund. I tried to dispute it with Pay Pal and they said they could do nothing because it was an info product. I would NOT have asked for a refund if the product had worked even HALF-way, and I would never have bought it to begin with if it did not have a strong guarantee. The man was rude, and refused to honor my refund without a receipt from a grocery store, which is NOT even mentioned on his site.