I purchased a spa from Spa-Man Spas in Chnadler AZ in june. I paid cash for the spa. The week I was supposed to get the spa delivered I get a call from the Manager who tells me that the salesman is wanted for fraud.
I am told the spa was never ordered by the fraudulent salesman and that he had skipped town. I was offered my money back or use what I had paid as a deposit on a different spa. I have receipts showing the amounts and which model I paid for. The owner does not return calls that I have made to try to get the spa I paid for.
I told the manager of the store after fighting for a month to just get my money back. I have been waiting for over 3 weeks with stories such as The owner is in Europe on vacation. He was in town, now he is out of town for his birthday. I am still waiting for S3,620. I got a news channel to call him to investigate my story. They talked to him. This is horrible customer service.
NEVER, ever get a spa from spa man stores or acrylic spas in Arizona. The owner (Roger J Abdin) doesn't care about his customers at all. I will update you if I ever get my money back.
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