AHS Insurance Home Guarantee.
Sub: Escalation of Problem.
Reference: Work Order No. 103687912.
Reason behind Escalation: Not Able To Obtain The Support.
Background of the Case:
5/18 — While running cook-top under an extremely regular situation, there is a large boost and also the cook-top created numerous breaks.
5/18 — Documented the problem to American Home Guard.
5/23 — Technician arrived for examination and charged us $50, recognized what we explained and went.
5/23 to 6/23 — Several calls were designed to AHS and there is a comment that purchase continues to be positioned using the producer which it'd consider 10 times etc. One complete month of the client calling AHS getting different reactions.
6/24 — Another Specialist arrived for examination.
6/26 — We were educated the harm was "effect" related which our safety was just against regular deterioration and didn't contain impact associated problems.
We've been speaking with numerous reps and lastly increased it to some Boss, Feda.
I tried my better to determine what the word "Effect" indicates, that used to do not get any acceptable reply. The boss required for documenting the discussion which is really a positive thing turned more suspicious and questioned me two create to some PO Box.
There is no effective solution provided when questioned why it's obtained over 1 month to inform us this Work-Order won't be recognized.
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