I have rented from them for almost three years am self employeed have a strange pay period. I usually run a couple of days late and never complain about late fees but everytime a new employee is hired they try to make them into animals.
I had a payment due on sat on monday morning they called my work cell phone and left a message and said I had to call them that day to straigtend out my account they then called at lunch time and then again at 4:00 at 7:00 mon. Night I was told by three different family members that theycalled them as well
I called the store and talked to the manager after being told they can basically do what they please, I told him his refrigerator would be on the front lawn he told me his store closed at 7:00 he could not pick it up and I would be responsible.
I then called the 1-800 num. And of course had to leave a message and then on tue. Mornng at 9:00 they called again and wanted to know what time I would be in with my payment I told them after I talked to a regional manager I then called the 800 num. Again and was told some one would call me at 3:00 no one called I called back and was told the regional man. Would call me still no call.
It is time to fight back and stop this. If I am late on my mortgage or something like that they can only call you once. These guys think they are above the law and god someone please find someone in legislation and let's take this company out and keep these items that everyone is writing about from happening to others.
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