Usacomplaints.com » Shops, Products, Services » Complaint / Review: Hugo Boss - Ripoff false advertisement price change. #173567

Complaint / Review
Hugo Boss
Ripoff false advertisement price change

I went with my parents to Orlando, FL on Thursday and Friday of June (June 22 and 23). We went to the Premium Outlet center and we were looking around for dress pants for me. We went in to the Hugo Boss outlet store and found the pants that fit me perfectly.

$179.99 was pretty expensive! But then we saw a sign that said "Trousers 30% Off" and underneath it said "Trousers $179.99 take an additional 50% off".
This clearly means what it states, trousers are all 30% off, but the more expensive ones are 30% off and then you take 50% off that price (thus the "additional").
My dad calculated the price to be about $63 ([$179.99 * [1 -. 3]]/2). At the register, the lady there takes out her calculator and does the same math and gets at the same price.

Shes shows it to us and we agree, but she quickly takes it back and says that she made a mistake. She then tells us that it is only 50% off. She says she has a cheatsheet with the price on there, which contradicts her using a calculator. Also, taking off 50% is just dividing by 2, or just half the price (half of $180 is $90). This means that when she saw the discounted
price, she must have wanted more and took out the 30% by saying that it wasn't supposed to be that way. She told us that that was the way it was and has been that way for a month.

If it had been that way for a month, wouldn't she know the price by now? Almost all of the items in there are the same price, so she wouldn't need to take out her calculator and "mess up" the price.
She said she would get fired if she sold it to us at that price. We asked for her manager, and she said she was the manager. Apparently nowadays they let anyone become manager. And the pants weren't even hemmed!


Offender: Hugo Boss

Country: USA   State: Florida   City: Orlando
Address: 8200 Vineland Avenue Suite 1120
Phone: 4074650660

Category: Shops, Products, Services

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