Two years ago we signed up for Dishnetwork. From the first bill, they have charged us for an unplugged receiver. The current receiver is the third one they have sent us, as the first two were defective. They will remove the bogus charges but only after we have had to complain to the BBB & the Colorado Attorney Generals Office. I must point out this receiver is always plugged into the phone line and is never unplugged. They will not answer e-mails, phone calls, or faxes. It's only after they hear from the Attorney Generals Office will they even respond. Their customer service is a complete joke.
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