Usacomplaints.com » Shops, Products, Services » Complaint / Review: MBF Leasing Northern Leasing Universal Merchant Services, Fifth Third Bank - MBF Leasing Northern Leasing Universal Merchant Services Fifth Third Bank ripoff. #169146

Complaint / Review
MBF Leasing Northern Leasing Universal Merchant Services, Fifth Third Bank
MBF Leasing Northern Leasing Universal Merchant Services Fifth Third Bank ripoff

Hello,

We previously owned a business in California. We
owned a Day Spa and Salon in Solana Beach California.
We had owned the business for about 8 months, when we
were approached by a company called Merchant Services.
The representative for the companies name was Jason
Lauderdale. They promised that we could save money by
switching our services to their credit card processor.
They work with Fifth Third Bank. We owned our credit
card machine, but they said that we would save even
more money if we leased a pin pad from them made by
Omni. The lease was for 4 years, at a rate of $48.61 a
month (total $2,333.28)

After I signed the lease, I did some research and found that these pin pads only cost $48 brand new. I contacted Merchant Services, and asked our new rep, Sandra Long, about this. She said "you can't just buy a terminal and use it" "they have to be specially programmed in order to get your money" After I talked to her I contacted Omni directly and that said that was a completely false statement. They said that is often used by credit card processors so that you will lease the equipment from them. They said you can send the pin pad or terminal to them, or to your bank, and it can be reprogrammed.

They work with another scam company called MBF or Northern leasing. They are actually the ones who lease out the equipment. We sold the business in October and I sent them back the terminal, and said that I was not going to pay anymore money. I told them to take whatever steps they needed to take to
collect the money. Report it to a collection agency,
or whatever.

MBF leasing company has called us over
300 times. They call on average of 10 times daily. I
called our phone company (Qwest) and told them what
was happening. They told me that companies that are
trying to collect money by law can call one time a
day, during certain hours. They said that if you tell
them not to call, they can only make the one call per
day. So far today, they have called 11 times.

I know I signed a lease, but I was also LIED to. I would have NEVER signed a lease for 4 years and paid over $2,300 for something that is worth $48. (you can get them for about $10 with shipping on E-Bay) I have already paid them over $800. Here are the two companies that I am referring to:

Merchant Services / FIFTH Third Bank
9012 Research Dr. Ste, 200
Irvine, CA 92618
(949) 861-4000

MBF Northern Leasing
132 West 31st St 14th Floor
New York, NY 10001-3405
(888) 275-3251

Kevin
Glenwood, Iowa
U.S.A.



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