In October of Office Max ran a special on a 100 Pack of Hi-Val brand CD-R. Regularly $49.99, they had a $25 instant rebate and a $20 Mail-in rebate for a final price of $4.99.
I purchased the product and properly filed the rebate.in January I still had not received the $20. I contacted the store and spoke to the manager, Debbie, who acknowledged a problem with all the Hi-Val items listed for rebate that month.
She took my info and advised she would handle.in April I had still not received the rebate. I have left 10 messages for the store managers since 4/8/02 and none will return a call.
The product is of inferior quality to begin with and this simply adds insult to injury.
Kevin
Charlotte, North Carolina
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