It seems like every bill I receive from Verizon Wireless is never the stated bill per contract agreement. I was on the 1350 minutes plan and averaged about $115 bucks a month. Now I switched back to $39.99 a month and then they zap me with a "delayed overage charge" of $ 46 and some change. The new bill totaled $115. Is this a coincidence (the amount being the same) or a RIP-OFF. I think it's a RIP-OFF!!!
Whenever I call them it's the same old story! I had trouble with my phone and had to go back to them for a 3rd phone before they got it right. I had to wait a couple hours each time I took it back, they had to test it and I had to wait. When I came back they had not had a chance to look at the phone yet and I had to wait another hour. This kind of stuff piss you off as well. I think they are a monopoly on the cell phone market and need better competition to make them more marketable.
Signed,
1 pissed off customer
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