I have gotten the run around from Angie ext: 5050, Chuck West ext: 5046 and heather. A few months ago we had set up a time for supra telecom, who works with bell south to come out and install lines for us.
When Bell South came to install the lines they notified us that we should call Supra Telecom that they need to install another box with lines beacuse we were at full capacity.
On February 1st the Bell South Tech got on the phone with Supra and personally notified Supra that they need to schedual an appointment for someone to come out and install the box with the additional lines.
Needless to say, they never did. We contacted Supra Telecom about a month ago to notify them that we would need 9 more lines and they said it wouldnt be a problem and set an appointment with us.
On the scheduled date that they were supposed to come out I saw that nobody was coming and called them to see what was going on.
They told me that they had made an error in the order and that someone would be out ther no later than the 24th.
Again nobody showed up and I called them to find out again what was going on and they told me "Your going to hate us but we made another mistake on you order.
Flustered and knowing there was no other choice for other than to wait I calld and spoke to angie (manager of the buisness dept.) and she assured me that they would be here today April 29th.
Once again nobody showed up or returned any of my calls.
I would like everyone out there that is thinking of using Supra Telecom to beware. They will screw up your buisness and make you loose lots and lots of money. Its been over a month, i've wasted money on leads, computers, desks and supplies and have no use for any of it until I get my phone lines put in
Lily
Dania, Florida
0 comments