I ordered the so called free bottle/14 day supply of this product, in which I only had to pay $5.95 shipping. Did not recieve the product until 3/15/06 and it was only 14 pills not a 14 day supply as advertised. On 3/10/06 my account was debited for $99.90. On 3/13/06 I called this company many, many times to only get a busy signal/disconnected and put on hold by a recording for hours. When I finally get through to a person, I was told that I could not have ever cancelled the first auto ship, so in other words, you pay over $100 for this so called free sample. I told this person I never received the product an all she could say was that she would ship the product. I told her I did not want it and she told me there was nothing she could do but ship the product. I called back again on 3/14/06 when through my whole speel again to be told the same thing. I asked to talk to a supervisor and was told they were all in meetings. This woman was very rude and ended up hanging up on me. I called back as asked first thing to talk to a supervisor and the girl I talked to at first was very nice and wanted to know what my problem was. I went through the speel yet again and she told me there was nothing I could do. She told me all supervisors were in a meeting and she would have someone get back to me. Today is 3/28/06 still have not heard anything from this company. I am lucky though because after these phone calls I started looking on the internet to see what could be done about false advertising and found this website. I immediately called my bank and stopped my debit card so they will not get anymore money from me. I am still trying to get the back to get my money back. This company needs to be stopped!!!
Kathleen
, Illinois
U.S.A.
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