Although I have had good experiences with this service in the past, recently I have been ripped off.
On Sept. 15 I redeemed about 4000 airline miles for a year's subsription to the Economist magazine.
After waiting 10 weeks I called them numerous times to inquire about my order.
After a lengthy search they usually find my order and tell me that they will start sending the magazines in 6-10 weeks.
This has happened many times. Every time I call they tell me to wait another 6-10 weeks.
They always blame others and have no way to expedite this order to fix this nightmare.
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