On November 11
A salesman from American Eagle Corp. A Kirby vacuum distributor, approached my home and offered a cleaning service and offered a free demonstration.
He said that all I would have to do was let the sales lady do was come in and demonstrate some cleaning supplies to me.
He said cleaning supplies', not vacuum. I never heard the name Kirby. I assure you that had he come up to the house and said I am a Kirby salesman, or had a name tag on him identifying himself as one, I would have turned him down flat.
Kirby's are NOT in my budget!
I was also promised a complimentary house cleaning. I specifically asked him twice if he really meant a free house cleaning' and told him I was actually looking for a maid service for the holidays!
I also warned that my house would be a big job!
At NO time did he mention a vacuum! I really only thought they were a cleaning service!
I let him and his associates in.
Next thing I know they are demonstrating a Kirby... But all the time they are still talking about the cleaning service. I wanted a cleaning service, not a vacuumbut 4 hours later, 4 hours of being subjected to a very slick power sell, more people came in my house. I think at one point there were 5 or 6 total strangers in my house.
By 5 or six o'clock, the baby was crying, the kids were hungry and restless, my house still not clean (!) and I found myself signing on for a Kirby, but all I wanted a cleaning service. I never heard anything about a 3 day policytho' they did tell me things while the baby was crying, I heard only that a finance company would call me in 3 days. I never got a house cleaning, complimentary or otherwise.
I am claiming protection as a consumer under Florida's Deceptive and Unfair Trade Practices Act.
These people misrepresented themselves and came into my home under deceptive terms.
I KNOW that had these people represented themselves in the first place as Kirby salesmen', I would not have allowed them in my home.
Once they are your home, they take over everything.
It's a very odd thing. I do not understand why it happens, perhaps there is a name for it or something, like Stockholm syndrome or something. Maybe there could be named a new syndrome called the Kirby syndrome' because judging from all the fraud and scam reports I have now been reading regarding Kirby vacuum's it's evident I am not the only person sucked into buying an unwanted Kirby.
I never heard the 3 day limit, and when the finance company called, it still didn't click till I got off the phone, and I found myself completely and totally unable to even touch the vacuum.
(between the time they left and the time I called, I had the flu, my kids had the flu, my dogs ear exploded and I had to put him downI never had the chance to try the vacuum myself.)
It was a total physical reaction I was utterly unprepared for. I called, emailed, begged and plead for them to take it back. Neither Kirby nor American Eagle Corp. Expressed any concerned that this was putting undue emotional and mental stress on me as a person. And Kirby could care less that I had been tricked into signing!
They simply kept saying that the finance contract can not be broken.
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