We contaced Amodio movers as we thought they were the best in the business. They were polite and friendly on the phone and came right out to give us an estimate. Joe Grasson, their sales rep, said it would be $1151.60 and 9 hours of work to move and unload 5 full rooms or 8,000 pounds and quoted us for 3 movers.
The day they arrived, they had 5 men, one with a San Diego moving and storage T-shirt on who my husband is not convinced worked for them. He thinks the movers were shadey and asked one of their friends to help them and planned on paying them on the side, after they jacked up our price. It took them 2 trips, when the original estimate called for one trip with one truck. Why did they not bring a truck big enough? Joe Grasso said that the one truck should have been enough. Did he under estimate or did the movers pack lightly to look like it would take 2 trips?
All day, all I heard was, "Mam, you got anything to drink?" I gave them all I had, being nice. Never was it appreciated and at the end of the day, they dumped out all of their drinks in my driveway and left their cups and straws by the street, not even contained.
They broke our central air thermostat, knocking it clear off the wall when bringing a mattress up the stairs. They wanted to go to Home Depot to fix it themselves, but we knew that it had to be recalibrated and needed to be reported and fixed correctly. They did not even tell my husband, he happened to be walking up after them and found it on the floor.
They had me presign all the papers and initial all the boxes (I know that was so ignorant of me to do, but I trusted them.) They arrived at 8:20am and wrote in after in the preinitaled box that they arrived at 7am!!!
At the end, they tried to charge us $1741.00, for 5 movers, when we were quoted 3, for two trips when we were quoted for one and for 13,000 pounds of stuff when we were quoted for 8,000.
It was 5pm by this time and my husband and the driver were on the phones to Amodio. We had to go be at the closing for 5pm. We wrote the check out for the remainder of the orignally quoted balance (we deposited $300) and gave it to our relator to handle and we left.
They told their boss that we said, "Talk to the hand." and that we "sicked our realtor on them." That was totally not the case! My husband tried telling the movers that it had nothing to do with them, but we were being grossly over charged and something was not right. Their response, "OH HELL NO." That was very inappropriate.
The once cordial and prompt Amodio is now not returning any of our calls, and has not sent out a claim form, despite our repeated messages and requests to get one. We are very upset and dissatisfied with them. We don't know what to do and are growing tired of waiting. We keep calling them and get the run around each time. As is stands now, 12 days after moving, nothing has been resolved.
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