PayPal cheats, steals and lies to its customers. PayPal stole from me!
On September 1, I sold a vintage robot to someone for $400. I sold the robot "as is." Just after I sold it and PayPal accepted the money, PayPal froze my account because the buyer stated that they never received the item.
I sent PayPal the listing where it was listed. I also faxed a copy of the address where it was shipped as well as the delivery confirmation number and the UPS receipt.
In less than two weeks, PayPal sided with the buyer. They even stated in my account that this was settled.
Presently, I have not only lost my valuable vintage robot (1 of 4000 ever made), but PayPal has taken my $400.00. Not to mention what I paid out of pocket to ship the 27 lb. robot. In addition, PayPal wrote to tell me that my account is negative over $30, as they charged a fee for disputing the matter with a credit card company without my knowledge, approval or permission.
I hope that you will help resolve this matter. I am extremely frustrated, and never have I felt so ripped off in my life. There is no court in the country that would side with PayPal, having been given the information which I gave them, which certainly more than verifies that this item was shipped and delivered to the buyer as agreed.
PayPal just refused me my right to dispute anything, acting as judge, banker and crook!
I am more than able and would be happy to go to court or talk to any press about this situation and tell the entire world of my horrible experience. I think everyone should be aware of this!
On a final note, I contacted PayPal on September 19, the day that the robot was delivered to the buyer. I told PayPal, "Well, now that you can see that the robot was delivered, and I faxed the delivery confirmation numbers and receipts to you well over a week ago, where's my money?"
PayPal replied, "We just sent your delivery confirmation number to the credit card company this morning." They waited over a week to do this. They waited until the buyer received the goods! I said, "You waited a week to submit the information that I supplied to you over a week ago?" The PayPal rep said, "Uh, yeah..."
Later I received an email from them which requested that I contact them again in 2-3 months.
2-3 months?? Now I have lost my vintage robot as well as my money. Thanks, PayPal.
I am looking to take this to court. If anyone here has had a similar experience, please contact me.
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