This company is scamming people's bank accounts for at least $20.00 each time! I took part of their Free CD offer online becuase I had heard of BMG Music and knew they were an established company; not just one who popped up over night. The deal was I got 7 free CD's now and had to purchase one more at full price within a year after that. They have you enter a credit card number to pay a small shipping and handling fee. I went over ALL of their membership agreements, terms, and conditions to make sure I understood it and it was exactly as I had read it. All in all, not bad right? WRONG!!!
After they sent me my CDs - the last one was on back order for 3 weeks - they then sent me another CD that I DIDN'T ORDER!!! And yes, they charged my account $20.77 for it. At no time did I give them permission to hold my credit card number on file for future purchases! Nor did they tell me that they would do that! After about a month, I got another CD and yes another charge to my account! I had never even heard of the band, much less put in an order for their CD! So I started going through their information to look for a phone number. I wanted to have them reimburse me and I'd send them their CD back to end my subscription. I would have kept the first one and eaten the cost for it because technically that would have fullfilled my contract with them, right? Strangely enough, they don't list a phone number anywhere on their invoices or their site! They only give an standard email address and a P.O. Box address for questions and suggestions. I think that makes them look even more sneaky considering they make it impossible to solve and problems we as buyers have in any kind of timely manner. It's like they want to make sure no one can reach an actual human being when they have a problem or question about a purchase!
Thanks to this site I was able to get their phone number for their music services, and I am still trying to call them to rectify this situation. I have also had to call my bank to put a stop to BMG getting into my account, and also so I can challenge their previous withdrawls!
Stay away from bmg music services if you value your bank account staying in tact!!!
Here is their phone number for anyone else who has these problems with them. They have office hours, so make sure to call during a business day. Otherwise, you get a recording saying their closed and they hang up on you!
(317) 692-9200
0 comments