I was directed to softwarepros after clicking on a website link by the name of LIMEWIRE. The link took me to SOFTWAREPROS. It stated for $1.95 (membership fee) a "basic membership" I could upload music for my ipod.
I thought it to be reasonable, so I paid the $1.95 to upload music. Once that happened then confusion became part of the membership.
1st, I couldn't load anything, then the web site became a ("Premium") site for all these other uploads for a number of different software companies. The ad now read, a safe place to upload software (not even music)!
Well, I checked my credit card the next day just to find out they had charged my account $44.95 for a membership I didn't want (premium) membership. When you call the number they advertise you get a recording and nobody returns your call.
I e-mailed this company back and told them to cease and desist from charging my account. Well now they sent back an e-mail that stated they will charge me a ($9.99) cancellation fee. They also stated they would take up to two weeks to get the money back to me from what they fraudulently took out of my account.
I have a FBI file number I1304181508254362 for this scam... These folks need to be stopped.
Here is their reply... Remember the original order was $1.95... This is no good.
Dear Customer,
Per your request we have cancelled your account and issued a full refund minus the $9.99 USD processing fee as stated in the terms and conditions. Please allow 2-10 business days for the refund to post to your account. Thank you, Software Pros Support
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