I discovered Ren-Tel Services through an ad they placed in the Milwaukee Journal Sentinel.
Ren-Tel Services guarantees to find you a house/apartment within 90 days of signing up with their service. They tell you that they look for you, for just $80.00. We were informed that the search they perform for us would be tailored to our needs.
The truth is this: All this company does is operate a hotline. Everyone calls the same numbers and listens to the same recording of available properties. We told them that we had to have a property that would allow us to have a dog. Everytime that we called the hotline and listened to the updated listings, maybe a third of them allowed dogs. And of the third, almost always they were out of our price range.
We used their service for 90 days with no luck, so we tried it for an additional 10 days, with no luck. At this time we wrote them requesting a refund. After no hearing anything back from them for almost a month, I called them. No return call was made on their part. So I went to their office and spoke to Eric, who never has a clue. Only after I did that was I called by Mary and told that we didn't qualify for a refund because the request had to be made within 90 days of signing up with their service. So we were penalzied for using their service longer than what was required, and by only 10 days!
This company rips people off. They claim to look for a property that suits your needs but they do no such thing. This company isn't listed in any phone book. The only address they give you is a PO Box. They do not return your phone calls. Does this sound like a good comapny? Sounds like a company that doesn't want to be found.
Do not use this service!!!
Danielle
Cudahy, Wisconsin
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