Longs Drugs are dishonest. They commit insurance fraud, lie to their customers, and if you complain, retaliate in any form they feel they can get away with. I gave the home office 3 weeks to get back with me, and they have ignored my letters showing my wife and I that they fully knew their stores are pulling felonys, and have no plans of rectifying themselves. This happened in NY years ago, and a chain was fined heavly causing the whole business to fold. Looks like Longs needs this as well. Now for the story.
My wife had a baby 8 weeks ago. Needed a cesarian which was decided after hours of labor. She needed medication afterwords and this is where things started looking strange. Longs Pharmacy would tell us the perscription was not covered or was refilled to many times and insurance would not cover them.
The only reason I figured out this pharmacy was pulling insurance fraud was the fact when they tried to make us pay retail, the price for the prescription was 5 to 10 times more then what I paid out of pocket elsewhere.
I cought on to this imidiately, especially when I saw what was in the pill bottles. They wernt generic, and even an employee there who I wont mention stated as such. What Longs is doing, is making up stories of not having generics in, and trying to push on our insurance companies very expensive name brands wihout telling us, nor telling us their out, and of course most insurance companies will refuse.
Id have gone elsewhere if I knew they dont carry or are out.instead they make stories up in order to make us pay what basically we cant anyways. I yelled at the management and threatened to press charges on the owner there. We picked up our prescription that was covered, and was told it would take a few days to see if they can fix the problem of getting generic in. Guess what? They did no such thing. They called my wifes doctor and said she was abusing her medication, hence of course the medication gets canceled, and now a mark, that any insurance company will see gets put on record.
My wife ended up in the hospitol becasue of this and doctors who saw her realized what Longs did was false, and gave her the medication she needed, but now any time in the future she ever needs medication again, and I hope she doesnt, what Longs did is going to follow her. Im going to look for an attorney in regards to this, but I wanted everyone to know to be aware of this drug store.
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