I purchased the toothbursh in August of last year, using my credit card. I started using it, and the brush was hard instead of soft, and it almost took the enamel off my teeth, so I returned it. Then the next month they took off another $32.00 from my card, and no reason given. This was the month before they gave me back the 99.75 plus and $. 89 for a finance charge when I paid in full? In October, I got a tooth brush and was charged 4.95, again taken off my credit card. I got another toothbrush 3 months later in January and another 4.95 charge. I have tried MANY times to call this company, and like the other person said, they give a recording aobut how that time of day is bad to call. I actually didn't get that message today when I called, but stayed on the line for 45 minute, and finally hung up. I just don't have the time to stay on the phone like that. I was SOO mad. I then saw on this site that I was not the only perosn to go through this. Maybe we should try to get a hold of the actor who promotes this toothbrush? I cant remember his name. Is there anything I can do? Is it a waste of time to call the BBB?
Suellen
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