I have a huge charge of $38.53. My first call to USBI (800-276-1111) I was told they could not give me any information they didn't know what this phone call was for. I got mad, and did a little research, coming across this page. After reading, I decided to call them back and be a little stronger.
I spoke with a different girl who explained that they (USBI) is only a call center hired to take calls for this company that makes the charges. She said for MY privacy, she isn't allowed to give out info about the company, and that if I checked my temporary internet files or history on my computer, (Which I DO NOT KEEP) I should be able to figure it out. And Ihave repeatly refused to pay this charge. I can not get them to take this charge off my bill Please help!!!
Melissa
Port Huron, Michigan
Virgin Islands (U.S.)
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