I checked my banking account on 03/31/05 and found the deduction on my account. I did not authorize this deduction or know anything about this company. I called the number listed and I was disconnected after explaining what happened, but I was persistent and I called back and spoke with Amy. She said she would e-mail a cancellation form to my active e-mail address and asked for the last 4 digits to my bank card.
I checked my e-mail on 04/02/05 and no cancellation form had been posted. I did not tell her I had already gotten the e-mail address from the first time I called. I tried the e-mail and I was directed to usacomplaints.com and the better business bureau addresses.
I will be contacting my bank tomorrow and I will be taking copies of these reports with me. I have dealt with the bank before where charges were made to my account and they were not able to help me. So, I have learned to investigate for myself then notify the bank. This prevents me from being charged again later and a overdraft fee.
Vicki
Rayle, Georgia
U.S.A.
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