I was a customer of Rent-A-Center and I purchased a washier and dyer from them some years ago and I brought and Paid for the Merchandise and it is now mine. I went back to get a Livingroom set and a Diningroom set and I was making payments on it and it was almost mine as well and I fell on hardtimes and I was not able to make payments on my Merchandise, so I asked them to come and pick it up. At the time their Store Manager was a very Good Manager and was loved by all customers, but then he some how left the Company and they have had many turn overs where employees just don't seem to stay with their Company. Well to try to make a long story short.
I got the Merchandise back and there was like only $300 left on one thing and $500 on the other one, well I was making payments and got behing again because one of their employees was taking my payments and not applying them and then there was also another employee that came to my home and picked up $200 dollars from me in cash and then they want $200 dollars more in another two weeks so I told them to come and get it because I had just paid them $200 dollars and then gave them $188 dollars when they claimed that I was late again and then the employee at that time said that he would make arrangements with me so that I wouldn't be due until Dec. 4, But some how he was either fired or quit the company and then they would not honor what he had promised me verbally.
So once again I told them to come and get it because they wanted another $200 Plus dollars for my Mercahndise that was almost mine anyway and now they will not allow me to redeem what was already just about mine anyway, after they sent me coupons to say that I could have my Merchandise back and they would give me that money that was on the Voucher to go towards My Merchandise. So now I have spent I would said a thousand dollars Plus with them and all that money has been wasted because they will not give me my money back and their employees were messing up my accounts by not putting the money towards my accounts and by their Managers making Promises that they were not Authorized to make. I also had to deal with them coming to my home threatening my Children when I was not here tryning to get more Money from me.
So I thought People should be aware not to do Business with this Company and if they do PLEASE KEEP UP WITH ALL OF YOUR PAYMENTS AND YOUR RECEIPTS BECAUSE THEY WILL RIP YOU OFF.
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