On or about 2/28/03 I made a contract with First American Debt Solution and I was to make to them the payment of $1,537.00. On or about 4/14/03 I made a payment to them of $481.00. The following months I made automatic withdrawls in the amount of $96.00 until the amount of $1,537.00 was complete.
In March I contacted First American Debt Solution by email to let them know that these payments were complete. I contacted First American Debt Solution by phone often and always had to leave a voicemail and they never returned my calls. About the first week in Jan I finally talked to someone in this company and was told I would receive a phone call within 24 hours about my account and to this day have not received any call.
I came in contract with First American Debt Solution to negotiate settlements in my bad debt accounts. To this date they have never settled any of my accounts and have totally ignored my account.
I recently received a letter from them asking for referrals and have found this letter offensive as they are asking for me to advise my friends of First American Debt Solution when they have done nothing for me.
I have written a letter to them and inform them I want a refund in the amount of $1,537.00. I have contacted the the State Attorney General in both Texas and Washington. I have also contacted the Better Business Bureau in Dallas, Texas.
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