I paid for products but never received my package.
I am a new customer and I bought products on their site a while back. I never received the products. I complained on numerous occasions and cancelled the order and requested a refund. They refuse to give my money back saying that it is not their problem.
I can't pay for goods I never received. Is this how they treat new customers? Don't ever buy from this online cosmetic store because you don't get your products.
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