» Shops, Products, Services » Complaint / Review: Target - Coupons and gift card - Tide Laundry Soap. #1064760

Complaint / Review
Coupons and gift card - Tide Laundry Soap

I arrived excited at Target with my matched coupons for the items that were either on sale or would give a gift card if purchased. I asked an employee to check to see if my coupon would apply or work with the item (Tide). She scanned the item and confirmed it did work for the item. I continued shopping and matching coupons to products. I get to the register and the girl working it had NO idea you could use a target and a manufacturers coupon for 1 item... I said that you can but she said I couldn't... I asked for a manager and waited over 10 minutes with customers behind me glaring at me and a crying baby who wasn't willing to wait anymore. The manager was rude and abrasive and claimed that I was wrong and I could use only half of the coupons and refused to give me the gift cards. She also refused to match them up with half of the items... I left paying $50 more than I should have and got refused the 4 $10 gift cards I was entitled. I called the 1-800 number and a guy said he would submit a complaint but they would NOT honor any of the overage I spent or the gift cards I should have received. He then asked my phone number "JUST IN CASE they want to call me back"... WTF? They better call me back! And another thing when I asked for the managers name that "helped" me she gave me the wrong name on purpose... Well needless to say I went looking for her cause the name just sounded fishy... I am horribly disappointed in that store and the corporation for even hiring crap like that. I will never shop there again...

Offender: Target

Country: USA

Category: Shops, Products, Services


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