I was a victim of fraud twice. I had some guys staying at my house for a couple of weeks, when about a week after they got there I noticed a debit from my checking account for 20 dollars from Columbus Bank and Trust. Well, I quickly called them and they told me the fee was for an Aspire Visa I had applied for.
I told the lady that I had not applied for any card and she gave me the number to card services in which I called to cancel my account. I called and GOT AN INDIAN agent whose name was Leslie. I told her that someone used my information to obtain this card and they I wanted this account cancel NOW. She then says " Okay sir, Just to confirm you would like us to draft 200 dollars out of your checking. I SAID NO!!! She said thank you sir, I'll get right on that and hung up on me! I was in shock!
I called right back and got her again. She asked me for my information again and I gave it to her and she said. Would you like to make another payment and then started laughing and other indians were lauging in the back ground too! At this point I called her every name in the book and everything was quite for a second and she said " OKAY SIR, I WILL DRAFT ANOTHER 200 FROM YOUR ACCOUNT. Your credit report is looking better already!
I then cursed her out more, and she says Wow, you want me to make that a 500 dollar payment from your checking! Thanks alot and I heard a click! Well, I guess im a fool because I called back and GOT SOMEONE DIFFERENT. I thought thank God in heaven. Boy oh Boy was I wrong. This person was a man named amar. He was also Indian. I said where is your call center located. He says india. I asked if I could get in touch with a United States Citizen and he tells me to get a life and hangs up! I called back and talked to Sonya. Finally, I am getting somewhere. I tell her the situation and she cancels the card (OR SO I THOUGHT)... Well, in 3 weeks I get a bill for 540.00 dollars AND I HAVEN'T EVEN USED THE CARD! AT ALL!!!
I call her up and she says yes this is sonya. I said, this is Charlie, and she says OH HI CHARLIE, HOW ARE YOU. I say fine... But I think to myself how she could remember me. Well, she sure remembers and ask my why am I negleting to pay my bill. She also says that if i don't pay the full amount i will be reported to the credit agencies. I tell her to ^& (^%$^ my ^ (&. Well, I hang up and guess what. 3 days later they debit my account for 540 dollars. I tell my bank and they reverse the charge. Well, they re-submit it and provide my bank with documents telling them that i owe this money. So, my bank refuses to reverse it again!
I called my other Credit card company who I am signed up with Credit Protect. The name of this credit card company is orhard bank / Household Bank. I have been with them for years and they are great! They gave me numbers to my state Attorney Gen. To report Aspire. I did just that and Aspire sends me a letter of apology. They still have not taken off those charges a year later and my bill is now 3214.90 and THIS IS FOR A CARD THAT STARTED OUT AT A 300 DOLLARS LIMIT! I HAVE NOT USED THIS CARD A SINGLE TIME!
IF YOU ARE thinking ABOUT signing up for an aspirevisa card from Columbus Bank and Trust, PLEASE THINK AGAIN! Please take my word on it! Thanks and God bless
Charles
Columbia, South Carolina
U.S.A.
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