Just wanted to say that I got ripped off by Worldwide relocations too: (I'm having the same problems as everyone else. My shipment was to be shipped from CA to HA.
I paid the original invoice and then was subsequently billed hidden fees that were supposedly all disclosed in the original quote. Loyra Rivera, their A/R Manager, said that my goods would not be shipped until payment was recieved in full and that the extra charges were disclosed in the TOS. If you read their TOS, then it basically says they can deliver the goods whenever and charge whatever they want.
I paid the subsequent invoice because they had all my stuff and I wanted it delivered. It has now been 50 days since pickup and still no delivery. I started looking around and found numberous complaints on this site and other sites. If you've been scammed by this Company or Patrick Costadoni, please post so that others are not taken advantage of.
My stuff is still sitting in a port in CA. Worldwide Relocations contracted EuroAmerica to move my stuff, but Euroamerica won't talk to anyone but Worldwide because they "don't have the time to deal with every customer that this Company has screwed and they are getting several calls a day". I also contacted the port that is holding my goods, Martin Baker of Schumacher Cargo said that he has been getting numerous calls from customers of this Company and the FBI, but that his hands were tied until he had a release from EuroAmerica who again won't talk to another company's customers.
I've e-mailed everyone in Worldwide relocations over the last few weeks and no one will respond. Today they're phone lines rang endlessly; it appears they turned their answering service off.
Anyway, I'm just posting this so others don't get taken advantage too. If anyone has any suggestions, please let me know. Have any of the other victims been able to secure their stuff?
As a further action, I've contacted the following per the suggestion of Sharon of Alexandria, Virginia (thanks!):
* Miami-Dade FBI office.
They have jurisdiction over Broward County where WW Relocations is doing business. You can file a complaint online @ http://miami. Fbi. Gov/
* Pembroke Pines Police Department 954-431-2225 http://www.ppines.com/police/phonenumbers.html
I left a messege to file a detective report.
* Federal Motor Carrier Safety Administration online.
Their website is https://www.1-888-dot-saft.com.
* Federal Maritime Commission.
You need to fax to them with complaint info. 202-275-0059 Attn: Allen Jackson. They are extremely involved when your move is from US to overseas.
Select the "complaints" button and read everything they can help with. (Mr. Costadoni alluded in a 6/04 posting he has an application for something in with them). Their website @ http://www.fmc. Gov
* Broward County Consumer Affairs office (Attn: Mona Sardel) — Telephone number to talk with them 954-357-5350
* Florida Attorney General, Charlie Crist
At their website select "consumer protection" and then select "economic crimes". At the bottom of this page select "contact economic crimes" and
submit your complaint.
* Both MINE and THEIR state's attorney general office. If you are overseas, contact your state's senators or representatives.
* Better Business Bureau www.bbbsoutheastflorida.org.
Worldwide are currently BBB members, but someone needs to kickstart the BBB into realizing that WWR needs to have their membership revoked. The BBB says that any company with a "patternof unusual complaints" will not be a member.
* HHGFAA
Mr. Costadini said that this company is now a member of HHGFAA as of 6/4/04. I called HHGFAA. According to their Membership Approval person if they receive 2 complaints on a member then the member company is expelled. Fax complaints to: (703) 684-3784 ATTN: Jean Mathis.
Nick
Honolulu, Hawaii
U.S.A.
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