Ordered 4 replacement cartridges for my Samsung laser printer. They were not compatible so I had to ship them back for a refund. The compatibility issue was specifically that the crappy cartridges were not recognized by the printer. Supplies outlet (Melissa and Ally) ran me through several steps to return the useless cartridges, including asking me to confirm manufacturer warranty codes that were not on the cartridges. When I finally got through this they would only refund my costs for 1 cartridge, claiming that the "warehouse" weighed them and the others were empty. Poor company, poor customer service, and useless cartridges.
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