World com wireless is my cel phone provider, and this april is my 1 year to them. I made a $250 deposit with them last april. And last 2months ago i lost my phone and i filled a report and i have the police report. Somebody stole my phone. So i called them one twice 7th times 10times till i get a hold of one of the staff who works their but most of the time they put me on hold for atlest 1 hour and more. So i called again and again. Till after 3 weeks they sent me this phone, after 1 month i dropped my phone in the cab so i called them again. 5,6 10,18 times. So i bought this new sim card and i got a replacement phone not from them in the store. And i called to give them my new sim card no. They said after 3 days they will activate my phone, 4 days have past. 5 days and i called them they said 24 hours. One week have past 2 weeks have past and now i caleed them they said that they canceled my contract and no more cel phone and i have to pay $200 dollars for penalty but they sent me a bill last month and this month and they won't returned my deposit $250 dollars. So all of that they'll keep my deposit and a penalty and need to pay them the bill this month and last month evcen though i don't have service for 3 weeks,
Gretchen
San Fransisco
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