Premier Membership Clubs in Sherman Oaks, has scammed me starting from a charge made to my account on October 3. The total charge that was taken out of my bank account was $99.49, which left me with a $35.00 charge plus a negative balance. I contacted the bank concerning this and they have since had a the extra montly charge of $14.00 canceled. However, I sent the refund form along with a copy of my bank statement stating the said $99.49 charge. I have contacted Premier Membership Clubs about this and they have since denied that I have sent them any refund. This I know is not true. I have sent them the refund form twice. Later, I have contacted the Missouri and South Carolina state consumer Affairs and attorney State General. They have done all they have could to help but to no avail. I still receive the same song and dance from PMC about the issue of the refund and the denial that I sent them a copy of my bank statement and a refund form. I sent in a copy of my bank statement as proof because they have my bank information already. I plan to close my bank account soon. But I have received a letter written to me saying that they have not thrown away or denied my refund request. I have no idea what else to do other than to contact Consumer Affairs and contacting you concerning my complaint. They have yet to send in a refund to me.
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