On 12-13, I ordered 2 RC Helicoptors from Hobbytron.com using their website. After hitting submit, I did not receive an invoice or order confirmation in my email. I immediately checked my bank account and realized I was charged the $36.89 to my account with no way to verifyf the order.
I tried sending an email to the Company thru their website asking them to verify for confirm the order and the status. I waited until the next day when I knew the business should be in operation and tried to call. I could not get an answer. I tried the "Online Chat" and also could not get a response. I sent emails after that requesting that they call me, included my phone# and waited.
When I did not hear from them after another day had elapsed, I tried this same process again. I have repeated this process numerous times to no avail. Hobbytron.com has taken the money from my account and refuses to acknowledge my existence.
After realizing that I could not get an anwer from them at all, I googled information on this company and have seen hundreds of complaints of similar situations, bad merchandise, etc...
I would suggest that you do not do business with this company if you are considering them as a source for Hobby Electronics.
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