Complaint / review text:
I purchased a pair of expensive rimless titanium eyeglasses fron the Eyeglass Factory. They were sent to a lab for lenses a few times because the lab kept on making mistakes w / the prescription. They never contacted me when my glasses were back from the lab. I brought them back for what I hoped would be the last time in the 3rd week of 10/2012. I've been calling several times a week and just get voice mail. I've gone to the store a few times a week and it's always closed. When I went by today I noticed that most of the fixtures were gone and the store was nearly vacant.
Out of frustration I looked online to get a home address and phone number to no avail. That's when I noticed that there was a RipOff report.