Usacomplaints.com » Security » Complaint / Review: Pinnacle Security - Attached over often!. #902514

Complaint / Review
Pinnacle Security
Attached over often!

I can't also start to state how ashamed I'm with this particular organization. I've never handled a business that's so wishywashy and absurd in most my entire life! It began last year when myself and my partner were 18 and 19 yrs old. We'd simply transferred off university university right into a home that people were hiring. 6 months into living there, we obtain a Peak Protection sales person on our doorstep. He essentially told us exactly what a poor community we were in and frightened people into signing a deal. We were informed that people might stop anytime which if we'd any concerns, we're able to contact him straight. He also stated that "usually" these werenot designed to market the security alarm to individuals who just hired the home, but simply to people who possessed it. Nevertheless, he explained he might create an exclusion for all of US because we therefore desperately needed it. We were also resulted in genuinely believe that it had been just for 12 months, however it was really a-3 year agreement! We just had the security alarm for six months before shifting from the home and into a flat. We attempted in useless to obtain from the agreement, because we could not go around towards the condo complex. We actually attempted to get hold of the offers representative who offered it to us, and he never replied to the several voicemails. Obviously, I've been spending money on an security alarm for three years and also have not really had it in my own ownership to utilize it. After several grievances and several emails, I ultimately simply quit and held spending. Lastly this season, the agreement was because of result in August. After discovering the agreement INSTANTLY renews itself (UGH!) I saved up enough cash to rush up and pay-off the remaining of my agreement to ensure that I really could stop it permanently and never get screwed once again. I reduced your debt and after informing the termination division that I needed it terminated THAT EVENING, I offered them the right handle to deliver my verification of termination notice to, and was informed that it'd be delivered to me. I waited to get a month and after NOT getting the notice I called back and questioned why. I had been informed they were dealing with a business combine which anything was managing a little slower than typical, but that my consideration WAS actually ended which I ought to get the notice quickly. I waited another month 5 but still no notice! And so I called back established to obtain responses. This time around, the woman explained that my agreement was not planned to finish until July which I had a need to call-back in September (thirty days before it finished) and let them know to stop. I easily explained the entire cause I settled it 'entirely' many months before, was to ensure that I really could rush up and stop it and become completed with it! I had been told TWICE that I had been likely to be getting my verification of termination. (that we seriously desired for my documents, since I have've been attached over a lot of occasions.) I had been ULTIMATELY ready to keep in touch with a boss and after detailing my scenario, he explained that I had been designed to create a proper notice of termination within an email or fax. Which no body that I'd actually voiced to actually explained that I had a need to do this! He explained that easily didn't do this, then whoever reviews the cancellations might have gone forward and instantly restored the agreement! I eventually got everything looked after and that I would not desire one to feel the tension of what I'd togo through with this specific organization for three years! I'll never conduct business together or suggest them whatsoever. Not just did they discourage two freshman university students into purchasing their garbage, each time I named the corporation I'd have issues with no one appeared to understand what was happening, and sometimes even in a position to provide me a proper solution in regards to what I had a need to do to be able to obtain a Easy termination, despite the silly point was reduced!


Offender: Pinnacle Security

Country: USA

Category: Security

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